A message to our clients regarding Hurricane Sandy and its aftermath

Dear friends,

We extend our thoughts and prayers to those of you affected by the hurricane, especially those who are still coping with injury, lack of basic necessities, or loss of property and life. We hope you and your friends and families are safe, and we commend the efforts of all the emergency responders and volunteers who have come forward to help.

It’s been amazing to see people unite to provide relief in the wake of Hurricane Sandy. Our staff rallied together to stay informed, offer advice, and share resources over the past few days. Many of us are still dealing with the hurricane’s devastating consequences. We are immensely thankful for the members of our team who helped us weather the storm and extended their arms to help others in need.

Our facilities in New York City fared relatively well, all things considered. We lost one of our Internet providers entirely, but the office stayed connected through our other Internet link. We did suffer a power surge, which exposed some issues in one of the fail-over systems in our communications hub. Fortunately, our team was able to restore this quickly. We appreciate your continued patience as we address any issues you may be having on a case-by-case basis. We resolve to maintain the superior quality and performance that we are known for, and we are honored to serve you and your customers as the nation moves forward from this disaster.

If you have any questions or concerns, please feel free to contact us directly by email, or give us a call at 212-937-6367. Please also refer to our blog for information on updates and developments as they occur. Know that your safety and security is foremost in our minds, as is the welfare of families across the Eastern seaboard.

Best wishes and warm regards,
Mai Erne, CEO & the Hara Partners team