Magento Managed Support Services
In general, the day to day activities associated with running a retail operation don’t leave e-tailers and their employees with much free time. Unfortunately, that means when something crops up that must be taken care of someone has to stop their normal responsibilities to take care of it. Often this task falls outside of the normal job description and area of expertise of the poor soul whose responsibility this has now become. The upshot is that fixing said issue takes far longer than it needs to, and during that time something that should be getting done is being neglected. And when your business is built upon a platform as intricate and complex as Magento is, a small issue can turn into a major disaster quite quickly. Large companies have teams of employees just for these such occasions but what are small- and midsize-business owners to do? The answer is Magento Managed Support Services from Hara Partners
Magento Managed Support Services – By Hara Partners
With Magento Managed Support from Hara Partners you’ll have a team Magento experts on your side. From prophylactic measures like site auditing with our proprietary HealthCheck software and quarterly strategic planning sessions, to a 24/7 helpdesk with phone support and uptime guarantees – worrying about the back-end of your company will be a thing of the past.
Magento Managed Support Services – what’s included?
Our Magento Managed Support Services packages cover three distinct arenas: Set-up/Optimization assistance, issue prevention, and strategic planning, and issue management.
Set-up/Optimization Services:
Hara Partners team of Magento experts will make sure that you are getting the absolute maximum from Magento. Starting with the internal – we’ll review your core architecture and configuration settings – through to your back-end – importing and exporting and getting your reporting set-up – to the external – with branding and design assistance and SEO services – we’ll get your store in tip-top shape.
Issue Prevention and Strategic Planning:
Once your store is up and running in peak condition we can assess your risk factors and start taking measures to mitigate or prevent any issues. We’ll monitor your site’s uptime and performance so any issues are addressed promptly as well as using our proprietary site–auditing software HealthCheck to unearth any underlying issues with your site’s code so they can be addressed before any harm is caused.
Issue Management:
Included with Hara Partners Magento Managed Support services is a 24/7/365 Help desk with phone, email and ticket support, so we are never out of reach. Additionally, we provide a daily report outlining any issues that have occurred or might occur so your always informed and part of the decision making process.
When you use Magento Managed Support Services from Hara Partners we’ll take care of your Magento store so you can take care of business. This list is just the tip of the iceberg, to see the full array of features and options please visit Magento Managed Support Services from Hara Partners.
